Is It Venting—or Whining?
(February 2010)
Chronic complaining can be harmful to you and to your workplace. Becoming more positive can turn things around.
Whining, complaining, kvetching:
Whatever you call it, chances are
you’ve done your share—especially
at work.
And while letting off steam can feel
good at the time, constant complaining
can make your life and the lives of
those around you miserable.
With this in mind, here are some
thoughts on the pitfalls of chronic
complaining, how to complain
constructively, and how to wean
yourself off whining.
The Cost of Complaining
An atmosphere of constant complaints
can make your workplace and your
challenges seem worse than they are.
That’s true whether you’re voicing
your concerns or listening to those
of others.
When you complain all the time,
you’re less likely to see your job,
your company, and your life in a
positive light. That could harm your
health, relationships, and ultimately
your success.
Complain Constructively
Complaining to your coworkers
about the same things day after
day is a lot like whining about the
weather—it doesn’t change anything.
That said, there is such a thing as
a constructive complaint. It looks
something like this:
- You complain to someone who can do something about the situation.
- You conduct yourself calmly and professionally. The last thing you should do is approach your boss when you’re worked up about whatever is bugging you.
- You provide one or more realistic solutions to the problem you’re complaining about.
- You choose the right time to complain. Do it when there’s enough time to discuss the problem in depth, for instance, and not when the office is in crisis mode.
- You accept your role in the problem, if you have one.
- You’re sure the problem you’re complaining about is important enough to spend your personal capital on. People who waste the boss’s time carping about petty annoyances risk becoming petty annoyances themselves.
Be More Positive
Negative thinking, which lies behind
a lot of complaining, can depress
your mood, actions, and health.
That’s why, on the flip side, mental
health experts say it’s worthwhile to
learn to think and act more positively.
To do so:
- Train yourself to be more positive. Complaining about how bad things are can become habitual. Luckily, so can being positive, grateful, and optimistic.
- Imagine and write about a positive outcome to a challenging situation. Going into detail may help you find a realistic solution.
- Look for a silver lining. Sure, some workplace situations and people are tough to swallow. But positive elements might be hidden in the negative circumstances.
- Be a bearer of good news. Sharing positive developments with others can help you enjoy it even more.
- Notice and appreciate the good things in life. Try keeping a gratitude journal. Recording the big and little triumphs, achievements, and positive relationships at work can boost your mood.
- Avoid dwelling on the negatives in your work and home life. It’s easy to find something to whine about—if that’s what you’re used to looking for.
Shifting your negative outlook to a
more positive one may take practice,
but you can do it. In time you’ll find
your need to complain is supplanted
by a happier, healthier, more positive
frame of mind.
By Barbara Floria, senior writer for Vitality.
For more information, visit the American
Psychological Association at www.apa.org.
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