Questioning Your Care:
Make Sure You Get
the Right Treatment
(May 2009)
The most important question a patient can ask is, “What’s the evidence
this treatment is going to work?”
One of the most powerful tools you have as a patient is
a question. A well-asked question can help you determine if
your doctor’s advice is on target for your needs. It also can be
essential for avoiding inappropriate care—care that can waste
your time and money or worse, may harm instead of heal.
In fact, questioning your doctor’s recommendation for back
surgery, an MRI test, or a prescription medication before treatment
begins can be just as sensible as questioning the advice
of a car mechanic before repairs begin.
A Matter of Preference
Asking questions doesn’t mean lacking trust—it’s necessary to
trust your doctor. It just means you’re looking out for your
own best interests when seeking health care for you or
your family. In reality, a fair number of the treatments
prescribed these days are open for debate.
“Only about 10 percent of all medical care is
really evidence-based,” explains Alan Zelicoff,
M.D., author of More Harm Than Good: What
Your Doctor May Not Tell You About Common
Treatments and Procedures.
Evidence-based treatment is care
that’s highly recommended under a
given set of circumstances, based on
a solid body of research.
For example, there’s plenty of
evidence that mammograms are a
good choice for women ages 50 and
older. There’s strong research, too,
supporting the use of aspirin and
beta-blocker medication right after
a heart attack to reduce the risk for
heart tissue damage or death.
“These are things we know make
sense and are beneficial, while also
being cost-effective,” says Zelicoff.
But what about the other 90 percent
of care that’s not backed by clear
evidence? You may be surprised to
learn that most prescribed treatments
are, in the end, determined mainly
by your own personal preference,
your doctor’s personal preference, or
market forces, such as the number of
hospital beds or physicians in a given
community.
Patients in some parts of the country
are up to five times more likely to be
hospitalized for certain common
medical conditions than patients in
other parts of the country, research
shows. If all care were based on
solid evidence, differences like these
wouldn’t exist. More care isn’t necessarily
better and actually can sometimes
lead to worse outcomes.
After adjusting for variables,
patient outcomes are worse in areas
where the intensity of care is higher,
says Zelicoff.
“Interestingly, patients are far less
likely to be hospitalized for treatment
when they know the right questions
to ask, get the right answers, and use
that knowledge to engage with their
doctors in shared decision-making,”
he says.
Good Questions
In an emergency—such as a serious
case of pneumonia, a possible heart
attack, or a broken bone—you may
need to rely entirely on the immediate
good judgment of the experts
treating you. But if there’s a cushion
of time before treatment begins,
there’s time to learn more about
your treatment choices.
Therefore, whenever your doctor
points you toward specific treatments,
good questions to ask include:
- What other options are available?
- What are the possible risks and
benefits of each option?
- What would happen if we did
nothing?
The most important question any
patient can ask, Zelicoff stresses, is,
What’s the evidence this treatment
will work?
It’s only when you have these
answers that you and your doctor
together can make the choice that’s
right for you.
Questionable Care
Some medical tests and procedures
should come with a red flag attached.
It’s not that they’re wrong for every
patient; they’re simply questionable
for most. For example:
- An MRI screening for back pain.
Magnetic resonance imaging is so
sensitive, it often reveals suspiciouslooking
deformities that pose no
health threat.
Nearly all people as they age
have some kind of deformity that
will show up in the spine, with or
without symptoms, Zelicoff notes.
The problem is that suspicious
MRI results often lead doctors to recommend
biopsies or other invasive
procedures that could themselves
lead to long-term negative effects.
If your doctor offers good evidence
that you should have an MRI, then
the possible benefit may be worth
any risks that may result from the
procedure.
- Stent insertion for cardiovascular
disease. Many cardiologists
favor inserting stents in diseased
arteries to help keep them open and
avoid blockages that could lead to
heart attack or stroke. But for now,
there’s evidence these inserted stents
don’t improve outcomes in many
heart patients who have received
them, Zelicoff says.
“Much of medicine depends on
the patient’s preference,” he adds.
“Unfortunately, many patients
undergo treatments without knowing
there are other options.”
The only way to find out about
those options, often, is to ask—and asking is up to you.
Weigh Your Treatment Options
As a patient, it’s your right to expect services that are appropriate,
respectful, reasonably priced, covered by insurance, safe, and up
to date.
As soon as your doctor diagoses the problem, treatment options
can be weighed. The Agency for Healthcare Research and Quality
recommends you take these steps:
- Make time with your doctor to explore your choices, determine
what’s best for you, and make important decisions about
your health. This type of careful reflection is especially important
if you are diagnosed with cancer or another serious condition.
- Do your homework. Seek information from credible sources
that’s based on the latest scientific findings.
- Get support from others. Talk with family, friends, and people who have been
through a situation similar to yours. These people can help you cope better and
make informed decisions.
- Keep lines of communication open with your doctor. This means not only asking
good questions, but also providing full information to your doctor about your
symptoms, needs, and preferences.
- Consider getting a second opinion if treatment may be risky or expensive,
or if you have any doubts about your care options.
- Work with your doctor to decide on a treatment plan. The better a plan meets
your personal needs and preferences, the more likely it is you’ll stick with it—
and get the results you want.
Polly Turner spoke with Alan Zelicoff,
M.D., author of More Harm Than Good: What
Your Doctor May Not Tell You About Common
Treatments and Procedures, Amacom, 2008,
$24.
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